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  • March 12, 2026
  • Merfantz Marketing
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Session Speakers

Name: Jeeva Arumugam 
Role:  Salesforce Developer
Session Topic: TDX Agentforce
Session Date: 2025

Profile photo for VasanthName: Vasanth K 
Role:  Salesforce Technical Lead
Session Topic: TDX Agentforce
Session Date: 2025

Profile photo for Satheesh SivakumarName: Satheeskumar Sivakumar
Role:  Salesforce Technical Lead
Session Topic: TDX Agentforce
Session Date: 2025

As part of our ongoing Knowledge Sharing Series, a session on TDX Agentforce was organized to introduce the team to the capabilities of Agentforce showcased through TDX and its impact on AI-driven workflows.

The session was jointly led by Jeeva Arumugam, Vasanth K, and Satheeskumar, who shared insights into Agentforce concepts, features, and real-world use cases. The discussion focused on how Agentforce enables intelligent agents to automate tasks, enhance decision-making, and improve user productivity across Salesforce platforms.

Key Highlights of the Session:

  • Overview of TDX and Agentforce concepts
  • Capabilities of AI-powered agents
  • Use cases and real-time demonstrations
  • Integration with Salesforce workflows and data
  • Best practices and governance considerations

Participants actively engaged during the session through questions and discussions around AI agents, automation possibilities, and future use cases. This interaction helped clarify how Agentforce can be adopted effectively in enterprise environments.

Outcome of the Session:

  • Improved understanding of Agentforce capabilities
  • Awareness of AI-driven automation opportunities
  • Better clarity on intelligent agent use cases
  • Increased readiness to adopt Agentforce solutions

Overall, the session was insightful and added value to the Knowledge Sharing Series, reinforcing the importance of AI-powered agents in modern Salesforce solutions.

  • Previous KSS-11: Einstein AI for Salesforce Flow Automation
  • Next KSS-9: Understanding Salesforce Flow Types
Merfantz Technologies is a leading Salesforce consulting firm dedicated to helping small and medium enterprises transform their operations and achieve their goals through the use of the Salesforce platform. Contact us today to learn more about our services and how we can help your business thrive.

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