In general the customers expects the good services they pay for, and the companies relies on its employees to meet this expectations. Which means the field service engineers have to complete their assigned jobs as per the schedule.
It is most important to assign the right engineer for the right job in field service management. FieldAx helps you to accomplish this process to complete very easily. You can assign the engineer based on his skills rating. So that the customer will get satisfied with the best service.
Once the service is completed and meets the customers expectation then the ultimate goal is accomplished. FieldAx will never get fail to do this.