Invoicing can be the most frustrating part of a field service organization. Between assessing the work done, collecting proof of work, calculating labor and inventory and all the other steps involved in invoicing, it can take weeks for a field service organization to get together an invoice using a manual system. Even ten years ago, it wasn’t unheard of for people to receive their invoices eight weeks after the completion of a job. This delay is not only frustrating to the customer, it also puts a strain on your business’s cash flow since you have to wait for the invoice to get to the client and then for the customer to respond.
With a modern field service management system FieldAx, invoicing doesn’t have to be a hassle. The system collects information about a job as the technician is out in the field, tracking the amount of time the employee is at the location and letting the technician monitor inventory usage and special services as they go.
FieldAx can capture customers’ digital signatures as proof of the employee’s work. With everything stored on the mobile system, all you need to do to invoice is click one buttons, confirm the information and send the invoice also get your payments back faster than before.