AppExchange is the Salesforce store. It’s your marketplace for all things Salesforce, including apps, Lightning components, and more. What does this mean to you? Think of AppExchange as a gadget in your problem-solving utility belt, like Lightning Process Builder.
Short on time and don’t want to build a solution from scratch? There’s probably an app that meets your needs. That third-party service your users have been asking you to integrate? Good chance that it’s available on AppExchange. And because it’s the official Salesforce store, everything you expect from us, like security and trust, carries over to our listings.
This community has powered AppExchange to more than 4,000 listings, 70,000 peer reviews, and 5 million installations.
What Can I Find on AppExchange?
AppExchange has something for every Salesforce cloud and product, but in general, you can see two kinds of listings:
- Consulting services.
A solution is something that plugs into Salesforce and extends its core functionality. For example, an app that integrates an external survey tool with Service Cloud. Other examples of solutions are Lightning components, Bolt templates, and Lightning Data.
A consulting service is a group of Salesforce professionals who specialize in building custom solutions for specific clouds or industries. For example, a consulting service can work with an equipment manufacturer to develop a set of apps for assembly technicians.
What About Pricing?
- You’re probably wondering whether AppExchange fits into your budget. With thousands of solutions that are free to install and use, the answer is yes. In fact, some of AppExchange’s most popular offerings are free, like our Salesforce Labs solutions, which are built in-house by Salesforce employees.
- Many providers also let you try before you buy so that you can be sure that whatever you’re interested in purchasing meets your needs. In the next unit, you learn how to factor pricing into an AppExchange strategy.
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