Field service management is a complex process that includes workforce planning like size, skills and geography. FieldAx helps you to come out of this complex process through its features.
- In FSM, Assignment decisions that are made at different times and vary in quality, and plan execution that is subject to exceptions and variances between individual field workers.
- In order to align this complex process with your business goals, you need to measure your performance and develop various corrective actions.
- Measuring and monitoring the right factors is crucial to fine-tuning the performance of your organization and addressing your business objectives.
- Dashboard and reporting modules contained in FieldAx can help decision-makers monitor trends and performance without adding hours of labor to their already full schedule.
- Reports are also a great way to analyze product demand and monitor the growth of your customer base.
According to research, leading companies that implement field service software see an 18 percent increase in profits and a 44 percent increase in SLA compliance.